Avenga and Clickatell have developed a unique and transformative SMS-enabler platform that allows businesses to reach 85% of the world’s population.
Salesforce Cloud Platform
The solution to the challenge required creating custom IBA management request forms, setting a custom approval process, and integrating an email service notification system. It was all done on the Salesforce Cloud platform using Salesforce Platform licenses. The Administrative part of the solution was covered entirely by out-of-the-box Salesforce functionality and drag-and-drop components. Regarding end-user functionality, Avenga's expert teams used Reporting, Lightning Flows, and Salesforce email services.