Salesforce implementation and customization


While being an excellent out-of-the-box solution for streamlining omnichannel customer care, Salesforce is an unprecedentedly flexible and bendable platform. It can deliver results way beyond its default-level functionality. There are Salesforce features and opportunities that only some know exist. We are here to help you redefine efficient sales, marketing, team cooperation, and customer care with Salesforce solutions tailored specifically to your business processes. Avenga has the expertise and experience to customize Salesforce solutions for any difficulty. Our clients benefits from our Salesforce customization and configuration services.

Avenga - Quality assurance


Salesforce certificates


Salesforce experts


Successful Salesforce projects

Avenga is a Salesforce customization service partner

Avenga delivers top-tier Salesforce customization projects. We customize and integrate Salesforce systems to boost Salesforce investment. All these happen within the quality standards framework of a certified Salesforce partner. Our professional service team provides consulting services, customizes Salesforce solutions, and engages in product development to meet your needs. We focus on CRM customization, Salesforce app development, Salesforce Sales Cloud, and the Salesforce platform. Our Salesforce developers handle Salesforce integration and integration, aiming to improve the Salesforce functionality of our products. This leads to better customer relationship management, strengthen customer relationships, and ultimately boost customer satisfaction.

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How we work

We combine the industry’s best service delivery standards with unprecedented solution personalization practices.

Step 1

Write to us or book a meeting

We will respond within one working day and arrange a meeting with you at your earliest convenience.

1 working day
Step 2

Meet with our representative

An expert matching your market niche and industry will get in touch to discuss your requests and determine the next steps.

up to 7 working days
Step 3

Receive an offer

You will get a service suite offering, including time and cost estimates, for each of your project’s stages.

7+ working days
Step 4

Sign the contract

We start delivering the results while keeping you updated on the progress.

What we do

We help companies make the most of Salesforce solutions by fine-tuning them specifically to their business needs. From tailored CRM implementation to marketing processes automation, we specialize in making Salesforce belong in your business operations.

Yulia Shaleva

CRM implementation

A CRM system that does not cover the company’s operational needs is a disaster. Broken customer loyalty, decreased brand exposure, and shrank sales are only the tip of the iceberg that can do a lot more damage to your business. As a certified Salesforce partner, Avenga implements Salesforce CRM solutions that keep businesses up to, if not ahead of, the market’s tempo. Following an in-depth analysis of your business goals, we implement CRM solutions that resonate with your operations at all levels and directions, letting you make the most of the data your teams operate on. See a broader picture of your business with a toolkit configured to show it clearly with us.

Customization and integration

What makes Salesforce be the world’s #1 CRM solution? It lets businesses streamline success instantly. Yet, the ultimate challenge companies face when integrating Salesforce into their system is making Salesforce improve and not obstruct the toolkit they already have. Our experts can help you integrate Salesforce into your business processes painlessly. Your newly-adopted CRM will seamlessly cooperate with the systems in place, streamlining an omnichannel, data-driven vision of your operations.

Data migration

Prolific data usage is one of the cornerstones of efficient business operations. It lets businesses keep individual track records of cooperation with particular customers while simultaneously showcasing sales’ and service overall history and dynamics. Losing your data throughout a business’s digital transformation might be lethal for a company. Avenga’s Salesforce experts can help you migrate your data from any legacy system into Salesforce to ensure business continuity while expanding on the growth opportunities granted by the platform’s neoteric operational toolkit. Preserve every bite of your old data but see it and use it like you never had: let it prevent and not indicate problems; let it show you directions, not riddles.

Marketing automation

A company can only remain profitable if its marketing operations are up to speed. With the competition rates rising in every industry and market, marketing velocity and consistency make the difference. Automate your marketing endeavors to rest assured that your target audience is approached at the right place and time. Our team of Salesforce configuration and customization experts will take your marketing funnels to the cloud to easily navigate your customers to you. Reach, engage, and sell seamlessly with Salesforce Marketing Cloud.

Yuliia Shaleva

Senior Engineer

Choosing Avenga entails


Abundant experience

We were acknowledged as a Certified Salesforce Consulting and Technology Partner more than 10 years ago. It means that our ability to deliver tangible business results with the help of Salesforce has been verified at the highest level.


Seamless scalability

With an extensive talent pool of 140+ Salesforce experts aboard, we can scale simultaneously with you. Looking for a new tech partner every time you scale isn’t cost-efficient. We will support you through thick and thin, regardless of the expertise and capability shift required.


Cooperation efficiency

Operating from 31 delivery centers worldwide, we are literally always there for you. Our physical presence in Europe, Asia, and South America makes sure there are no communication and cooperation barriers between us whatsoever.


Wide industry expertise

Our Salesforce expertise reaches across industries. Avenga has a proven record of successfully implementing Salesforce projects in pharma and life sciences, financial services and banking, insurance, and automotive industries.


Time to market

Your Salesforce product will reach the market fast with us. First, we are technology-agnostic, meaning we can provide any scope of integrations you might need. Second, our talent pool is extensive enough to cover projects of any size and scale up and down on the go. Third, with 100+ successfully delivered projects, we feel the balance of the customized and out-of-the-box features needed to accelerate time to market and generate competitive advantage.



Our experts have vast experience in safe-proofing your business-sensitive data. We will help you leverage top-grade protection measures with Salesforce security schemes. Discover what modern security standards, enhanced data protection, and seamless compliance is all about.

Our Services

Ivan Kohut

Chief Technology Officer

Ivan Kohut

Our strategic services are meant for those looking to reinvent their approach toward making technology benefit their business.

Pavlo Domanskyy

SVP of Global Engineering

Pavlo Domanskyy

Avenga specializes in bringing incredible business ideas to life with the help of custom solution engineering services.

Andrii Stashko-Ziablietsov

Director of Technology Consulting

Andrii Stashko-Ziablietsov

Focus on your core business while Avenga takes comprehensive care of your system.

Paulina Stochel

Business Unit Director

Paulina Stochel

Delivered on the client’s terms and conditions, we provide staffing services that make a difference.


Avenga is a global technology partner for pharma and life sciences companies looking to gain or retain a competitive advantage by redefining the meaning of high-quality products and services.

Explore pharma & life sciences

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$ 2.55 bln

Expected life sciences software market growth by 2025

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78 %

Global pharma companies chasing digital transformation

We harness technology in the insurance industry with a strategic perspective to ensure a long-term value for our clients.

Explore insurance

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60 %

Insurance back-office operations can be automated

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50 %

Next-generation customers require an omnichannel in-app experience

Digital solutions serving financial, banking, insurance, wealth management, and fintech institutions must meet the fast-changing industry’s needs by offering their clients velocity, security, adaptability, and innovativeness.

Explore financial services

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$ 40.67 bln

Predicted banking software market by 2029Enterprises using cloud financial solutions

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58 %

Enterprises using cloud financial solutions

Amid the automotive industry’s vibrant transformation into a technology-driven set of markets, Avenga offers its clients unconditional support in their digital endeavors.

Explore automotive

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$ 620 bln

Predicted OEMs’ software-based revenue by 2031

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8.1 %

Forecasted CAGR for vehicle embedded software by 2026



Something's unclear?

Frequently Asked Questions

We deliver tailored Salesforce solutions, so it all depends on the project’s specifications. As a Salesforce customization company, Avenga does not employ the one and the same solution for every customer, as every business context is different. Therefore, it can be stated that we approach Salesforce implementation and customization based on a personalized assessment of the client’s business goals.

Avenga’s CRM implementation services entail setting up a new or updating an existing Salesforce CRM platform to meet your business needs. That is, we work with both greenfield and brownfield types of Salesforce CRM implementation. At the end of the day, you get either an updated or a newly implemented Salesforce CRM system that empowers your teams to operate in accordance with your business goals.

Avenga’s Salesforce Cloud expertise is an extensive one, as it includes Sales, Marketing, Service, and Experience clouds. Furthermore, our Salesforce professional services encompass MuleSoft and the Salesforce Platform.

As long as you have people on the receiving end of your services or products, you can make great use of Salesforce. Salesforce solutions are now known to excel in customer relationship management across 20+ industries, including Pharma and life sciences, financial services and banking, insurance, automotive, smart manufacturing, retail, etc.


Book a meeting

Zoom 30 min

or call us+1 (800) 917-0207

Ready to innovate your business?

We are! Let’s kick-off our journey to success!

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