Is cybersecurity in banking a hoax? An extended answer by Avenga

Is cybersecurity in
banking a hoax?
An extended
by Avenga

cybersecurity in banking

The investigative take on cybersecurity and its role in banking.

Rumors are spreading that question the validity of cybersecurity in banking, and casting doubt on the industry’s endeavors to safeguard financial assets and customer information. However, in an environment where Open Banking and online transactions are increasingly prevalent, the importance of robust cybersecurity cannot be overstated. With the shift towards digital banking becoming the norm, it’s imperative to have strong security measures in place to prevent financial fraud and data breaches.

This need is underscored by a concerning statistic:  around 57% of companies in the S&P 500 need more specialized cybersecurity expertise. Utilizing an online data removal service can be a critical strategy for banks to further protect sensitive customer information from cyber threats, thereby bolstering their cybersecurity framework. Furthermore, a mere twelve percent of these companies have board members with technical knowledge in cybersecurity, which highlights a significant gap in expertise at the highest levels of corporate governance.

Recent years have seen a surge in cyber attacks on financial institutions. In 2021, ransomware attacks on the banking industry increased by 1000%. These attacks lead to financial losses and severely damage the reputation of affected institutions. With more people using online banking, the rate of phishing attacks rose by 61% in 2022, highlighting an escalating threat landscape​.

This article will explore the real cyber threats faced by financial institutions, the measures in place to combat these threats, and why the claim that cybersecurity in banking is a hoax is far from the truth. Additionally, we’ll examine various cybersecurity-related aspects so as to shed light on the continuous efforts and investments of banks to enhance cybersecurity and ensure customer trust.

The reality of cyber threats in banking

Stepping into the reality of cybersecurity in the banking sector unveils many threats that are far from any delusion or false hype. The financial industry is a lucrative target for cybercriminals due to its wealth of sensitive data and financial assets. This section expounds upon the various types of cyber threats prevalent in banking and the real-world incidents that underscore the critical importance of cybersecurity in this sector.

Types of cyber threats in banking

The digital age has revolutionized banking, bringing both conveniences and new challenges. While the banking sector has always been a target for malicious actors, the digital realm has introduced a myriad of sophisticated cyber threats. These threats not only jeopardize financial assets, but also challenge the trustworthiness of banking institutions. Exploring the reality of cyber threats in banking offers insight into the spectrum of malicious activities that financial institutions must grapple with daily.


Phishing is a deceptive tactic where attackers impersonate trustworthy entities in order to trick individuals into revealing sensitive information. It is a prevalent method used by cybercriminals, often serving as the first step in more complex banking cyber attacks. By using cleverly crafted emails or messages, attackers lure unsuspecting victims into providing personal details, banking credentials, or even initiating unauthorized transactions.


Malware, short for malicious software, encompasses various software types designed to harm or exploit computer systems. In the context of banking, malware can cause significant damage to computer systems, leading to data breaches or financial losses. There was a notable increase in malware attacks in 2021, with a 30% rise in suspicious activity reports in just the first half of the year. These software threats range from viruses and worms to more sophisticated trojans and ransomware.


Ransomware is a particularly insidious type of malware that encrypts a victim’s data, rendering it inaccessible. The attacker then demands a ransom, usually in cryptocurrency, for the data’s decryption key. The banking industry witnessed a staggering massive increase in ransomware attacks in the first half of 2021. A real-world incident highlighting the severity of these attacks is the one involving Flagstar Bank. They were impacted by the Clop-MOVEit ransomware, affecting a massive chunk of their clientele, totaling 837,000 customers.

Distributed Denial of Service (DDoS)

DDoS attacks aim to overload banks’ servers with a flood of internet traffic, making systems unavailable to legitimate users. These attacks don’t necessarily breach data, but are designed to disrupt the availability of banking services, causing significant operational and reputational damage. Attackers often use networks of compromised computers, which are called botnets, to generate this overwhelming traffic, leading to service interruptions.

In conclusion, the stark rise in cyber threats and real-world incidents underscores the imperative for robust cybersecurity measures in the banking sector. It is not merely about protecting financial assets, but also about preserving the trust millions place in these institutions. As cyber threats continue to evolve, the banking industry must remain vigilant and proactive, so as to ensure that its defenses are always a step ahead of these potential threats.

Seven challenges faced by the banking sector

The banking sector is standing at the forefront of digital transformation, benefiting from its innovations and efficiencies. However, this rapid digital evolution also brings with it a myriad of cybersecurity challenges. As the sector modernizes, it simultaneously grapples with a rising tide of cyber threats, with each demanding unique strategies and solutions.

1. Rise of ransomware

The onset of the COVID-19 pandemic drastically changed the operational dynamics of many industries, including banking. As banks swiftly transitioned to remote operations in order to ensure continuity, they inadvertently became attractive targets for cybercriminals. The pandemic saw a significant surge in ransomware attacks, with attackers exploiting the vulnerabilities of remote work infrastructures.

2. Increased digitalization

Digitalization has become the linchpin of modern banking, offering unparalleled convenience and efficiency to its customers. However, banks inadvertently widen their attack surface as they integrate more digital technologies that refine the customer experience. A poignant example of this vulnerability was the Capital One breach in 2019. A misconfigured firewall in the bank’s web application became the gateway for malicious actors, exposing data for over 100 million customers.

3. Third-party integrations

In a bid to offer comprehensive services, banks often weave third-party software or services into their operational fabric. This integration, while beneficial, can introduce vulnerabilities, especially if these third parties maintain subpar security controls. A stark reminder of this risk was the 2013 Target breach, which unfolded via a compromised HVAC vendor. The attack’s aftermath saw 40 million credit and debit card accounts put in jeopardy.

The rise of open banking and regulatory initiatives like PSD2 (Payment Services Directive) in Europe marks a significant shift in the banking landscape. The PSD2, introduced in 2018, aimed to enhance payment service security, and it inadvertently sparked innovations in financial service apps. Unlike strict regulations such as the General Data Protection Regulation (GDPR), PSD2 is a directive that allows European member states to implement these guidelines to suit their local needs.

The UK has uniquely embraced these changes, especially following Brexit, which loosened some GDPR constraints. The UK’s approach to developing its Open Banking System involved a mandate for the nine largest banks to create a common API standard. This move has been crucial in advancing open banking by fostering a more integrated and innovative financial services ecosystem. However, it also highlights the importance of robust cybersecurity measures, given the potential risks of integrating various third-party systems and services.

4. Uninformed employees

Employees, especially those uninformed about cybersecurity best practices, can inadvertently become the weakest link in the security chain. For instance, a lack of awareness about phishing tactics can lead to unauthorized access to secure bank networks. A case in point is the 2017 incident where an employee at a US bank was ensnared by a phishing scam, culminating in a breach that affected 29,000 customers.

5. Cybersecurity talent gap

As cyber threats grow in complexity, there’s an escalating need for the expertise to combat them. However, the industry faces a significant talent gap in cybersecurity. Many banks struggle with the challenge of hiring and retaining qualified security personnel, which is a sentiment echoed in numerous industry surveys reflecting the scarcity of cybersecurity experts.

6. Regulatory compliance

Navigating the labyrinth of evolving global and local cybersecurity regulations is a resource-intensive task for banks. Keeping pace with these shifting regulations is paramount in order to avoid legal repercussions. For instance, the introduction of the GDPR in Europe and the CCPA (California Consumer Privacy Act) in the USA ushered in stringent data protection requirements, adding layers of compliance for banks.

7. Advanced Persistent Threats (APTs)

Banks, with their reservoirs of sensitive data and financial assets, are prime targets for APTs. These are sustained and targeted attacks where cybercriminals methodically infiltrate networks so as to siphon off data over extended periods. A chilling example of the potency of APTs is the actions of the Carbanak gang, who, starting in 2013, infiltrated multiple banks’ networks, pilfering over $1 billion in a span of two years.

The diverse challenges the banking sector faces underscore the unequivocal need for robust cybersecurity measures. It’s not just about protecting financial assets; it’s about ensuring the trust and confidence of millions of customers. Contrary to any notion of cybersecurity in banking being a mere ’hoax,’ real-world incidents and tangible threats stand testament to its pivotal importance in today’s digital age.

Cybersecurity measures in banking

In the digital realm, banks are lucrative targets for cyber adversaries, given the wealth of sensitive data they manage. The subsequent sections outline the multi-faceted cybersecurity measures banks employ to shield against potential threats. Banks aim to foster a secure and trustworthy banking ecosystem for their customers through a blend of technological defenses, awareness training, and regulatory adherence.

Network security

Banks deploy an array of security measures like firewalls, intrusion detection, and prevention systems, along with anti-malware tools in order to fortify their network infrastructure against potential threats. Regular network scanning and monitoring are integral practices within the banking sector that aim to identify and rectify vulnerabilities before malicious actors can exploit them.

Encryption and data masking

To safeguard sensitive data during transmission as well as when it’s at rest, encryption is employed as a standard practice. Alongside it, data masking is utilized to obscure specific data within a database, rendering it inaccessible for unauthorized users. These measures play a crucial role in preserving the confidentiality and integrity of critical data.

Authentication and authorization

Authentication measures like Multi-factor Authentication (MFA) and biometric verification are pivotal in ensuring that only authorized individuals have access to sensitive systems and data. Additionally, Role-based Access Control (RBAC) is implemented to ensure that employees have access only to the information necessary to perform their job functions, thereby minimizing the risk of internal threats.

Security awareness training

To foster a culture of cybersecurity awareness, employees are regularly trained and tested on cybersecurity best practices, including how to identify phishing attempts. Simulated phishing campaigns are often employed to measure the effectiveness of the training and to ensure that employees are well-equipped to recognize and report malicious attempts.

Incident response and recovery

Banks have robust incident response teams and plans in place to manage and mitigate the effects of a cybersecurity incident. In the event of a data loss incident, backup and recovery solutions are employed to restore data and services, ensuring minimal disruption to operations and service delivery.

Threat intelligence

Staying ahead of emerging threats is crucial in maintaining a robust cybersecurity posture. Banks often subscribe to threat intelligence services for timely updates on new and evolving threats. Moreover, the sharing of threat intelligence among financial institutions is a practice that helps in understanding and preparing for the evolving threat landscape.

Regular audits and testing

Regular security audits and assessments are conducted to ensure compliance with the various regulatory standards. Penetration testing and vulnerability assessments are critical practices that help in identifying and remediating security weaknesses, ensuring that the bank’s cybersecurity measures are always a step ahead of potential threats.

Cybersecurity insurance

To mitigate financial losses resulting from cyber-attacks, many banks have taken up cybersecurity insurance policies. These insurance policies provide a financial cushion, assisting banks in recovering from the monetary repercussions of a cyber incident.

The multitude of cybersecurity measures employed by banks underscores the sector’s unyielding commitment to safeguarding financial assets and sensitive customer data. Through continuous investments in cybersecurity infrastructure, training, and adherence to regulatory compliance, banks are striving to stay ahead of the cyber threat curve, ensuring a secure and trustworthy banking environment for their customers.

Recommendations from Avenga cyber security experts

In light of the escalating cyber threats, it’s vital for banks to evolve and reinforce their cybersecurity posture constantly. Here are some recommendations to further strengthen the cybersecurity framework within banking institutions:

1. Ensure continuous security awareness training

Employees at all levels must be well-informed about the latest cyber threats and the best practices to prevent them. A culture of continuous learning and awareness can significantly reduce the risk of phishing and other user-targeted attacks. Banks should invest in regular training sessions, updates on emerging threats, and simulated cyber attack exercises to gauge and improve employee readiness.

2. Leverage Managed Detection and Response (MDR) services

MDR services provide a combination of technology and expertise that monitor, detect, and respond to cyber threats in real-time. By leveraging MDR, banks can gain enhanced visibility into their security posture and receive timely alerts for potentially harmful activities. This proactive approach allows for quicker detection and response to cyber threats, minimizing the potential damage.

3. Implement advanced authentication methods

Adopting multi-factor authentication (MFA) and biometric verification can provide an additional layer of security to prevent unauthorized access to sensitive systems and data. These advanced authentication methods make it significantly harder for cyber adversaries to breach accounts, even if they manage to obtain credentials through phishing or other means.

4. Adopt regular vulnerability assessments and penetration testing

Conducting regular vulnerability assessments and penetration testing assist in identifying and remedying security weaknesses before malicious actors can exploit them. These assessments provide valuable insights into the bank’s cybersecurity posture and help prioritize security investments.

5. Tap into a Zero Trust Architecture

A Zero Trust Architecture operates on the principle of “never trust, always verify.” It requires verification from anyone trying to access resources in the network, regardless of whether they are inside or outside the organization. This approach minimizes the risk of internal threats and provides better control over access to sensitive data.

6. Enhance incident response plans

Having a well-structured incident response plan can significantly reduce the damage from a cyber attack. Banks should continually review and update their incident response plans, conduct regular drills, and ensure that all employees are aware of the procedures to follow in the event of a cyber incident.

7. Collaborate with regulatory bodies and other financial institutions

Collaboration can foster a more secure environment. By working closely with regulatory bodies and other financial institutions, banks can share threat intelligence, learn from each other’s experiences, and develop a unified front against cyber threats.

8. Invest in cybersecurity insurance

Cybersecurity insurance can provide a financial safety net in the aftermath of a cyber incident. It’s essential to ensure that the insurance coverage is adequate to cover the potential financial losses and recovery efforts following a cyber attack.

By adopting these measures, banks can significantly enhance their cybersecurity posture, ensuring a more secure and reliable banking environment for the institution and its customers.

By embracing these measures, banks can substantially augment their cybersecurity posture, ensuring a more secure and reliable banking environment for the institution and its customers.


The narrative that cybersecurity in banking is a hoax is completely refuted by the escalating number of documented cyber-attacks and the substantial efforts banks are making to secure financial assets and sensitive data. The transition to digital banking has expanded the threat landscape, making robust cybersecurity measures indispensable. Real-world incidents and expert insights underscore the critical need for fortified defenses to ensure a secure and trustworthy banking environment for customers.

Embracing advanced cybersecurity measures, fostering continuous education, and collaborating with regulatory bodies are pivotal steps in bolstering a bank’s cyber resilience. The case studies and expert opinions presented in this article debunk the ‘hoax’ myth and highlight the unyielding commitment of banks to combating cyber threats. In sum, dismissing the importance of cybersecurity in banking is perilous, and the sector’s continuous investments in cybersecurity infrastructure are a testament to its paramountcy in ensuring financial stability and customer trust.

Contact us to make sure you have everything it takes to avoid cyber attacks.

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