Avenga
Experience
Avenga Experience unites business strategy and CX to
build new directions for modern enterprises.
More than just UX and strategy.
It’s a mindset.
Avenga Experience is our strategic response to outdated solution development models. By combining strategic analysis with a UX-driven mindset, we help organizations clarify their goals and create impactful solutions.
Grounded in our UX heritage, we make strategies tangible from the start by visualizing requirements, mapping processes, and crystallizing a shared vision that unites all stakeholders.
Specialization formats and approaches
The Avenga Experience mindset has led us to develop specialized formats that carry our visionary approach across all project phases — ensuring consistency, innovation, and measurable results.
Visualize project setup and goals. Align teams and stakeholders with business logic and user flows.
Centralize control over your brands with multi-brand design systems. Use UX KPI monitoring for framework-driven monitoring.
Streamline UX integration for your Agile projects. Manage workflows and processes with our team enablement.
Strengthen customer experience with interface-based user guidance. Monitor progress with process tracking.
Add Conversational AI into CX to redefine customer interactions. Benefit from hyper-personalization to get the best engagement rates.
Access the highest level of personalization with dynamic, context-based dashboards. Rely on reliable data visualization.
Tangible global impact
CX strategy tailored to your domain
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Automotive
Balance safety with connectivity through interfaces that respond to context. Your brand extends beyond engineering into every screen interaction, from in-vehicle entertainment to companion apps. Make ownership effortless and build emotional connections that last.
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Banking and Financial Services
A frictionless CX enables customer confidence. We help you simplify wealth management, transactions, and financial planning through interfaces that balance security with ease of use. As a result, customers navigate your products effortlessly while you meet regulatory demands.
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Healthcare
Focus on patient care, and we’ll handle customer experience. Our designs streamline clinical workflows and power accessible self-service tools that help patients with their recovery. With advanced tech at your service, you can focus on critical strategic goals.
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iGaming
In iGaming, engagement is the engine of growth. We create tailored player experiences that align operational strategy with real-time user behavior – driving higher retention, stronger monetization, and long-term loyalty. Our platforms are engineered for spikes in traffic and gameplay activity, ensuring seamless performance without sacrificing the excitement and fairness players demand.
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Life Sciences
In life sciences, the stakes are uniquely high. A confusing clinical trial interface can compromise data quality. An inefficient lab system slows discovery. Avenga Experience bridges the gap between complex scientific requirements and the people who use your systems every day.
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Manufacturing
Gain real-time visibility from the shop floor to the executive suite. Our team designs interfaces in everything from industrial IoT to production management. Your employees achieve visibility across facilities, and operations move faster with interfaces designed for the factory floor.
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Media and Entertainment
In the attention economy, every interaction shapes business outcomes. We design media platforms where customer experience and strategy reinforce one another – personalized journeys that elevate content discovery, expand audience reach, and unlock new revenue streams. Built for scale, your interfaces will handle peak viewership without compromising the fluid, human-centered experience your audience expects.
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Mobility
Traveling relies on integrated experiences. Avenga designs intuitive navigation, integrated booking, and personalized traveler experiences across touchpoints, enabling you to build safe and efficient mobility ecosystems. Your software removes uncertainty from every mile traveled.
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Retail and Consumer
Consistent digital experiences lie at the heart of omnichannel commerce. We can align your digital and physical presence and create e-commerce websites that boost your bottom line. It is critical for authentic connections that drive customer loyalty and empower your brand in the long run.
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Telecommunications
Service differentiation comes from exceptional CX. Our designs focus on clear service management, self-service portals, and intuitive app experiences. Lower support costs, higher satisfaction scores, and reduced churn follow naturally when your digital interfaces remove confusion.
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Benefits of working with Avenga Experience
Our three key benefits differentiate us from traditional consulting agencies, local design companies, and internal UX teams.
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Embedded strategy from user to business
We combine customer experience with business goals from day one. Strategy is deeply integrated into every step.
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Cross-industry expertise and feasibility focus
We bring in-depth experience across industries and ensure every idea can be executed. Innovation meets real-world delivery.
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Local expertise with global scalability
Our local teams understand your context, while our international network guarantees scale, speed, and consistency.
We help you make customer experience your core business driver
Comprehensive SMS-enabler platform
FAQ
Tell us about your goals
Create a customer experience that exceeds expectations and leaves a lasting impression. Connect with our team.
Markus Stuhr
Director of Avenga Experience