OLO: Digital Product Growth for a Leading Food-Ordering Platform
OLO partnered with Avenga to grow its food ordering platform into an enterprise-grade solution. With cloud infrastructure, custom engineering, and scalable architecture, we helped OLO improve delivery services, power new features, and support millions of users across major restaurant chains.
Introduction
OLO is a leading food ordering platform in the hospitality sector. Since 2005, it has driven digital transformation for over 500 restaurant brands through a SaaS-based solution integrated with more than 300 technology partners. Its platform supports restaurant operations with tools for digital sales, delivery management, and customer engagement.
-
New
Enhanced OLO’s digital ordering platform with cloud services and scalable architecture.
-
60%
Faster product development with new features, integrations, and platform growth.
Avenga and OLO formed a long-term partnership to enhance the platform with advanced features and better scalability — building an enterprise-grade system as the foundation for digital platform for restaurants.
Challenge
OLO is one of the industry frontrunners introducing technology advancements into the food delivery and restaurant business. As the brand was looking at ways to expand further, the OLO team needed skilled and professional expert help to enhance their technology platform with additional features, third-party integrations, and timely delivery. OLO engaged Avenga as a technology partner to help them accelerate the development of new product features and third-party integrations.
The client needed their mobile and online food ordering digital platform to provide a great customer experience: from menu migration, restaurant menu configuration, payment systems, user management, restaurant network administration, post terminal operations, etc. All the services were to become the best on offer, so they imposed the most stringent demands on quality, design, and innovation. The new team should have enhanced the platform with additional features, third-party integrations, and timely delivery.
What is more, the experts OLO was looking for needed to be proficient in C# and F#, technologies that proved crucial for making the client’s platform more sustainable and versatile. Moreover, the client looked for their mobile and online food ordering digital platform to provide a top-notch customer experience.
Solution
Results
The OLO and Avenga synergy brought new digital experiences to online restaurant delivery services. Starting with a modest team extension to accelerate the launch of the new digital product, our work grew into a comprehensive collaboration. It brought the following fruitful results:
- The cooperation led to Avenga’s team getting a high level of trust. This type of confidence was kept even through the recent OLO IPO.
- Dave Olander, a head of SVP Engineer at OLO, indicates that Avenga’s team has a good grasp of the technologies they were working with, along with software engineering principles and design concepts.
- OLO and Avenga synergy brought a new platform offering an innovative digital experience to online restaurant delivery services.
- OLO received a required team extension, comprehensive collaboration, and an improved online enterprise-grade food ordering platform used by millions of users all over the continent.
In a nutshell, we helped to build an online enterprise-grade food ordering platform used by many of the country’s largest restaurant chains and millions of users. Through it all, the Avenga team supported OLO with profound expertise, skillfulness, and dedication. Avenga is proud to have helped OLO power up its digital ordering and delivery solutions that connected restaurant brands to the on-demand world.
Your business results matter
Achieve them with minimized risk through our bespoke innovation capabilities. Fill in the form below.