Insights

Elevating logistics risk management with intelligent automation

Over the course of our six-year partnership, Avenga emerged as a true technical partner for AssistCargo. We successfully constructed two innovative and robust solutions that significantly accelerated and optimized various processes, resulting in improved business outcomes.

April 30, 2025 5 min read

  • Client AssistCargo
  • Industry Automotive
  • Service Solution engineering
  • Technologies Automation

Introduction 

Drawing on over two decades of experience in logistics risk management, our distinguished client AssistCargo, a subsidiary of the JLA group, has firmly established itself as a frontrunner in the industry. Boasting a prestigious clientele comprising renowned automotive giants, insurance companies, large manufacturers, and goods providers, AssistCargo stands as a trusted partner.

  • 3

    Programming languages: .NET, C#, and Js

  • 2

    Powerful platforms, one tailored for administration processes, another for advanced logistics monitoring

At the core of their mission lies the commitment to safeguard and empower enterprises navigating the intricate web of global trade routes. In pursuit of this vision, AssistCargo enlisted the expertise of Avenga to develop an innovative and advanced logistics management solution.

Challenge 

Tackling the inherent risks in logistics and the supply chain, as well as effectively managing the impact of stolen and contaminated goods, is of the utmost importance for any brand, whether established or new. With this crucial objective in mind, AssistCargo has dedicated itself to providing comprehensive services and developing highly customized solutions that seamlessly integrate with companies’ logistic processes, elevating the integrity and efficiency of the entire logistics chain. However, the company didn’t have a unified and flexible platform to govern and manage its logistic and financial operations. Instead, it relied on disparate tools and practices, some of which lacked alignment, scalability, functionality, and integrability. This significantly impeded the firm’s performance. As a result, they enlisted the expertise of seasoned software engineers from Avenga to construct a platform that would consolidate, streamline, optimize, and eliminate redundancies in their vital logistics and financial processes.

Solution 

We played a crucial role in defining the requirements for an innovative infotainment system. We began with a comprehensive business analysis of the project and then proceeded to engineer a prototype. Additionally, we actively assisted the client in identifying critical components and establishing a clear implementation roadmap.
Avenga carried out an extensive analysis of Assistcargo’s previous tools and tech stack. We discovered the most pressing limitations and bottlenecks and, after thoroughly assessing the client’s requirements, determined how those issues could be alleviated using a unified platform. Then, we created a detailed implementation roadmap.
We built a platform prototype to assess and validate the idea. The MVP’s functionality, while incomplete, clearly demonstrated the potential efficiency that both the company’s employees and their clients could obtain in terms of deterring, detecting, and preventing incidents during transportation.
Avenga built from scratch a platform that enables convenient and efficient management of various security mechanisms during cargo trips. The solution is primarily based on the NET, C#, and Js languages, making it flexible, scalable, and highly resource efficient.
Avenga equipped the platforms with extensive functionality that significantly simplifies AssistCargo’s cooperation with various third parties. This includes features such as billing automation and order completion reporting.
Additionally, we added dedicated portals for brokers and insurance companies, allowing AssistCargo’s partners to track and manage their operations with ease. These features were seamlessly integrated into an intuitive interface consistent with the overall platform’s design.
Advanced analytics and reporting capabilities were integrated into the platforms as well. These insights, combined with auto logistics risk management features, enhance monitoring capabilities and enable AssistCargo’s clients to build a robust competitive advantage.
Furthermore, Avenga established a comprehensive set of integration features and mechanisms, enabling AssistCargo to connect its solutions with various types of applications, platforms, and devices. This expanded its functionality and versatility.
The collaboration between our teams and AssistCargo resulted in the development of two powerful platforms. One solution is tailored towards administration processes, while the other offers advanced logistics monitoring capabilities.

Process 

Discover

We started by evaluating AssistCargo’s operations to identify key inefficiencies. This phase revealed bottlenecks and fragmented systems that hindered smooth operations.

The insights gathered helped highlight the need for a unified approach. This understanding laid the foundation for the next steps in streamlining their processes.

Define

Team discussions with AssistCargo helped clarify the project’s core goals. Together, we outlined technical requirements to address critical pain points.

These sessions led to a comprehensive plan, prioritizing immediate fixes and long-term objectives. The result was a clear, actionable roadmap.

Develop

We developed an MVP to refine our approach and validate assumptions. This phase led to the creation of two integrated platforms for logistics and administrative tasks.

The solutions were tested and iterated to ensure seamless functionality. It set the stage for scaling and fine-tuning in later stages.

Deliver

The final solution focused on seamless integration and ease of use. It supports nearly a million cargo trips annually, driving efficiency and improving risk management.

The system is designed for scalability and adaptability. It continues to deliver measurable results, enhancing operations for AssistCargo and its clients.

Results 

  • The fruitful and enduring collaboration between Avenga and AssistCargo has evolved from a simple vendor relationship into that of a reliable technical partnership that is actively involved in multiple projects.
  • The functionality we developed not only simplifies AssistCargo’s administration and financial task management processes, but also enables its clients to significantly reduce the risks associated with logistics incidents.
  • The platform we meticulously built from scratch is now utilized by AssistCargo’s clients to track nearly a million trips annually.
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We pinpointed key challenges and delivered two adaptable solutions that streamline both logistics and financial management—benefiting AssistCargo and its clients.

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