Elevating Logistics Risk Management With Advanced Technologies

Introduction 

Drawing on over two decades of experience in logistics risk management, our distinguished client AssistCargo, a subsidiary of the JLA group, has firmly established itself as a frontrunner in the industry. Boasting a prestigious clientele comprising renowned automotive giants, insurance companies, large manufacturers, and goods providers, AssistCargo stands as a trusted partner.

At the core of their mission lies the commitment to safeguard and empower enterprises navigating the intricate web of global trade routes. In pursuit of this vision, AssistCargo enlisted the expertise of Avenga to develop an innovative and advanced logistics management solution.

Challenge 

Tackling the inherent risks in logistics and the supply chain, as well as effectively managing the impact of stolen and contaminated goods, is of the utmost importance for any brand, whether established or new. With this crucial objective in mind, AssistCargo has dedicated itself to providing comprehensive services and developing highly customized solutions that seamlessly integrate with companies’ logistic processes, elevating the integrity and efficiency of the entire logistics chain. However, the company didn’t have a unified and flexible platform to govern and manage its logistic and financial operations. Instead, it relied on disparate tools and practices, some of which lacked alignment, scalability, functionality, and integrability. This significantly impeded the firm’s performance. As a result, they enlisted the expertise of seasoned software engineers from Avenga to construct a platform that would consolidate, streamline, optimize, and eliminate redundancies in their vital logistics and financial processes.

Solution 

Process 

Discover

We started by evaluating AssistCargo’s operations to identify key inefficiencies. This phase revealed bottlenecks and fragmented systems that hindered smooth operations.

The insights gathered helped highlight the need for a unified approach. This understanding laid the foundation for the next steps in streamlining their processes.

Define

Team discussions with AssistCargo helped clarify the project’s core goals. Together, we outlined technical requirements to address critical pain points.

These sessions led to a comprehensive plan, prioritizing immediate fixes and long-term objectives. The result was a clear, actionable roadmap.

Develop

We developed an MVP to refine our approach and validate assumptions. This phase led to the creation of two integrated platforms for logistics and administrative tasks.

The solutions were tested and iterated to ensure seamless functionality. It set the stage for scaling and fine-tuning in later stages.

Deliver

The final solution focused on seamless integration and ease of use. It supports nearly a million cargo trips annually, driving efficiency and improving risk management.

The system is designed for scalability and adaptability. It continues to deliver measurable results, enhancing operations for AssistCargo and its clients.

Results 

• The fruitful and enduring collaboration between Avenga and AssistCargo has evolved from a simple vendor relationship into that of a reliable technical partnership that is actively involved in multiple projects.
• The functionality we developed not only simplifies AssistCargo’s administration and financial task management processes, but also enables its clients to significantly reduce the risks associated with logistics incidents.
• The platform we meticulously built from scratch is now utilized by AssistCargo’s clients to track nearly a million trips annually.

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We pinpointed key challenges and delivered two adaptable solutions that streamline both logistics and financial management—benefiting AssistCargo and its clients.