User/System Supporter

User/System Supporter


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We’re currently seeking candidates with expertise in Manufacturing Execution Systems (MES), particularly PharmaSuite, for our Product “Execution DP” project. This global MOM solution encompasses MES and Shop floor serialization, tailored for DP (drug product) customers. Key requirements include ITIL, change management, incident and problem management, Service Now proficiency, and strong English skills. The role demands weekend on-call availability, adherence to good documentation practices (GxP), and familiarity with Microsoft Windows Server and SQL Server, as well as Red Hat JBoss Enterprise Application Platform (JBoss EAP).

Vacancy level: Senior

Start date: ASAP

Technology stack: MES, ITIL, Service Now, SQL Server


  • Manufacturing Execution Systems (MES) (must), preferably PharmaSuite
  • ITIL
  • Change management
  • Incident management
  • Problem management
  • Knowledge of using Service Now
  • English skills (verbal and written)
  • Open for on-call during weekend
  • Good documentation practice (GxP)
  • Experience with Microsoft Windows Server 2016 and higher.
  • Experience with Microsoft SQL Server 2016 and higher.
  • Red Hat JBoss Enterprise Application Platform (JBoss EAP)
  • Working independently
  • Understanding of complex processes

About the project

The Product “Execution DP” relates to “Manufacturing Execution” and covers global MOM (manufacturing operations management) solutions. This includes MES (manufacturing execution system) and Shop floor serialization. The big scope coming with Manufacturing Execution is segmented based on customers. This product is focused on DP (drug product) customers.

  • Location: Argentina
  • Timezone: NALA is required

Lucila Conterno

Talent Acquisition & Resource Manager


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