Atlassian Consulting Services & Managed Solutions

Avenga delivers tailored Atlassian consulting services that streamline collaboration, improve infrastructure management, and enable faster delivery through automation. As an Atlassian Platinum Solution Partner, we consult, implement, and support tools like Jira, Confluence, and OpsGenie to help teams work smarter and scale faster.

Seameless Business Processes With Atlassian Solutions

Modern organizations face fragmented toolchains, inconsistent workflows, and delayed deployments. Our Atlassian-focused services are designed to align your teams, automate delivery pipelines, and create a more efficient and collaborative digital environment.

Hosting and Infrastructure Maintenance

Workflow Customization and Automation

Smart Alerting and Incident Management

Licensing Optimization and Marketplace Apps

We provide complete support for Atlassian stack deployment — from installation and configuration to hosting, migration, and ongoing maintenance. Whether on-prem, in the cloud, or hybrid, we keep your Atlassian tools stable, scalable, and secure.

Jira Software, Confluence, Jira Service Management setup

Cloud migration and instance separation/merging

Scalable infrastructure with 24/7 monitoring and support

Single Sign-On (SSO) implementation for seamless access

We tailor Atlassian tools to your workflows through best-in-class automation practices and integrations. From Service Desk to DevOps, we adapt your environment to how your teams work best.

Custom Jira workflows for agile, ITSM, and business teams

Automation for Jira to reduce manual steps and errors

Insight (Asset Management) and ScriptRunner integration

End-to-end business process automation

Using OpsGenie, we create alerting workflows that improve system uptime and reduce MTTR. Your teams receive the right alerts at the right time, leading to better incident response and system resilience.

OpsGenie configuration and escalation setup

Real-time monitoring and alert routing

Integration with Jira and 3rd-party tools

SLA-driven workflows and status pages

We simplify Atlassian licensing and help you identify the most effective tools for your needs. With our guidance, your teams avoid bloat, stay compliant, and use the right add-ons to boost productivity.

License management for Jira, Confluence, Bitbucket

Tempo Timesheets, Gliffy/Draw.io, Insight setup

Cost-efficient app selection and implementation

Integration with your wider DevOps ecosystem

Let’s streamline your team collaboration with Atlassian.

From setup to support, Avenga is your partner in delivering scalable, automated Atlassian environments.

Atlassian Expertise At Your Service

Why Avenga

Decades of Experience in Agile & DevOps Enablement

Our deep understanding of enterprise tooling allows us to unlock the full potential of Atlassian products—from agile planning to ITSM. With proven credentials and ongoing collaboration with Atlassian, we bring industry-best practices to every project.

Why Avenga

Official Atlassian Platinum Partner

Avenga is an Atlassian Platinum Solution Partner, recognized by Atlassian for our proven expertise and customer success. Our team includes certified Atlassian consultants who specialize in agile project management, ITSM, and DevOps implementations.

Why Avenga

Focused on Efficiency, Not Complexity

We help businesses simplify their tech stack and workflows using Atlassian tools—improving performance, alignment, and delivery velocity.

Why Avenga

Global Delivery with Local Understanding

Our experts operate worldwide, with a localized approach to governance, compliance, and integration tailored to your region or industry.

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FAQ

We support the full range of Atlassian products, including Jira Software & Service Management, Confluence, Bitbucket, OpsGenie, and key apps from the Atlassian Marketplace. Our team provides end-to-end implementation services, support, and customization to align these tools with your business goals.

Our Atlassian consulting services cover assessment, configuration, workflow design, integrations, training, and ongoing support. Whether you’re starting fresh or optimizing an existing setup, we deliver best practices for adoption, scalability, and long-term value.

Every implementation starts with a discovery phase to understand your teams, tools, and workflows. From there, we configure your Atlassian products (e.g., Jira, Confluence) to fit your needs. We also support data migration, user onboarding, and Marketplace app integration — all with an eye on best practices and performance.

Absolutely. Our managed services include ongoing support, system health monitoring, upgrades, and continuous optimization. We also help you adapt your Atlassian tools as your teams or processes evolve — including scaling, automation, and performance tuning.

Our certified Atlassian experts stay aligned with the latest product capabilities and Atlassian’s recommended methodologies. We use templated approaches where appropriate, while customizing for your business. Our goal is to align teams around scalable and sustainable practices that make the most of your Atlassian investment.

Yes. We specialize in using Atlassian solutions to improve project management, whether you’re running agile sprints, managing service queues, or coordinating cross-functional teams. Our consultants design workflows, dashboards, and reports that bring clarity, efficiency, and control.