OSS Customization for Telecoms
Leverage our expertise in customizing telco operations support systems (OSS) and boost your efficiency. We can help you reduce downtimes, optimize resource utilization, and enhance network efficiency to further improve your operations, ensuring reliable and high-quality customer service.

Avenga Solves Challenges of Telco OSS Platforms
Telecom service providers most often struggle with legacy, siloed OSS solutions. For more than 20 years now, we help our customers address their pain points, such as fault resolution, resource management and difficulty integrating with new technologies such as 5G, IoT, and move to cloud. Here’s how we approach these challenges:
Fault Detection and Resolution
Lack of real-time monitoring and automated fault resolution in old solutions can cause prolonged network downtime. We innovate your OSS with predictive analytics and proactive alerts to ensure the highest level of service is maintained for the customers.
Unified Network Management
Managing multiple network management systems (NMS) across different network layers limits network visibility. Avenga creates a unified view for performance, capacity, and service availability measures, and makes troubleshooting quick and easy.
Resource Utilization
Network capacity planning and resource allocation are critical to cost-optimized service provisioning. Our experts introduce real-time orchestration and intelligent automation to ensure efficient use of network resources in your telecom company.
Integration with 5G and IoT
Data coming from IoT devices, software-defined networking, and network slicing burden down traditional OSS systems. We uplevel networks by designing architectures that support real-time automation and data-driven decision-making.
Processes and Workflows
Telecom operators that rely on manual workflows for service provisioning, network configuration, and performance management fall behind with market demands. Avenga automates these and creates TechCos of the future.
Security and Compliance
Lack of built-in security controls expose networks to operational risks and regulatory penalties. Our teams of telco experts deploy mechanisms for safeguarding all data and comply with laws, building another brick in your future-proof telco.
Upgrade your OSS and become the TechCo of the future!
Avenga’s OSS Customization Services
Our services help telecommunication operators modernize systems that support operations. Avenga ensures vendor-agnostic, flexible solutions that reduce dependence on proprietary platforms and prevent vendor lock-in.
End-to-End OSS Modernization Custom Services
Our bespoke OSS services for system revamping legacy systems include the introduction of cloud-native architecture, building integration layers that remove redundancy and ensure frictionless service management.
Real-Time Network Monitoring and Fault Management
We integrate AI-driven analytics and introduce automated fault detection and resolve network issues before they impact the customers.
Automated Service Provisioning and Orchestration
Avenga implements intelligent orchestration solutions that automate service activation, network configuration, and capacity scaling to reduce manual labor and improve operational efficiency.
OSS Integration Services For 5G and IoT Enablement
Our expertise ensures OSS platforms are optimized for real- time network slicing, IoT connectivity, and cloud-based service models, enabling operators to stay ahead in a rapidly evolving telecom landscape.
Unified Network Management and Performance Optimization
We develop solutions for network monitoring, predictive analytics, and resource planning, providing operators with full visibility and control over network performance and service quality.
Telco Security and Compliance Services
Avenga deploys real-time threat detection, automated compliance reporting, and secure data governance, ensuring telecom operators meet regulatory requirements.
Future-proof your OSS with Avenga’s telco experts
Harnessing Innovation for Smarter OSS Solutions
Leverage our deep telco expertise to finetune your OSS platform and become the TechCo of the future. We create optimized and modern environments by applying innovative technologies. Here are some of the solutions we can introduce to your company:
Avenga’s experts shift on-premise architecture to cloud-native and API-driven OSS solutions that enable integrations with emerging technologies like 5G, IoT, and edge computing.
Avenga Is Your Trusted Technology And Innovation Partner
Telecom Expertise
We have been customizing telecom OSS and BSS solutions for more than 20 years.
Innovation at the Core
We harness the latest technologies and agile practices to deliver solutions that keep you ahead in a competitive market.
Comprehensive Solutions
Avenga delivers end-to-end solutions that grow alongside your business and adjust to your specific needs.
Proven Success
Our experts revamped OSS solutions for major telecom companies by leveraging transformative technologies.
Agile and Scalable Solutions
Avega leverages strategies designed to support growth, evolving network demands, and digital transformation initiatives.
Cost-Efficient OSS Service
We help reduce OPEX and achieve great results through implementation of data-driven solutions and tailored services.
Your business results matter
Achieve them with minimized risk through our bespoke innovation capabilities. Fill in the form below.