Digital Transformation Services for Arthur D. Little

Introduction 

Arthur D. Little is the world’s first consultancy firm that has been operating since 1886. It helps businesses uncover new growth opportunities, build innovation capabilities, and transform organizations.

Arthur D. Little is present in the most important business hubs around the world and provides consulting services in TMT, travel and transportation, retail, finance, healthcare and life sciences, automotive, and manufacturing.

Their list of services includes strategy, technology, operations management and information management. Many of the Fortune 1000 companies, as well as some leading companies and public sector organizations are among Arthur D. Little’s clients.

Challenge 

Arthur D. Little offers complex business solutions to help their clients solve their most advanced issues and undergo a digital transformation. However, due to the nature of their multidirectional work, they lack constant support from software development team that can scale fast upon clients’ needs and requests.

The challenge ADL faces on their way to delivering high-quality services to their clients is to scale their engineering capabilities. That’s where they reached out to Avenga as a trusted technology service provider.

Solution 

Process 

Assessment and Planning

In this initial phase, we conducted a comprehensive assessment of ADL’s technical needs and capabilities. We analyzed their existing workflows, identified automation opportunities, and mapped out gaps in their technical infrastructure.

Working closely with ADL stakeholders, we developed a strategic roadmap that aligned our technical support with their business objectives and client delivery timelines.

Implementation and Integration

During this phase, we established dedicated technical teams that seamlessly integrated with ADL’s business consultants.

We implemented cloud-based infrastructure solutions, deployed automation frameworks, and developed custom tools that enhanced ADL’s service delivery capabilities.

Optimization and Scaling

The final phase involved refining our service delivery model based on performance metrics and client feedback. We introduced continuous improvement processes, expanded automation capabilities, and implemented advanced monitoring systems.

This enabled dynamic resource allocation, allowing ADL to rapidly scale technical resources up or down based on emerging client needs while maintaining optimal operational efficiency.

Results 

Results The cooperation between Avenga and Arthur D Little is established in the form of a partnership, where Avenga has been selected as a trusted technical subcontractor that will cater to their projects. Having acknowledged our extensive technical capabilities, our experts have been recognized by Arthur D. Little’s clients as well and have been promoted to team leads roles.

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Together with AD Little, we:

• Successfully accomplished several digital transformation projects.
• Fostered efficient cooperation in enterprise environment with multiple distributed parties involved in engineering processes.
• Gained a high level of trust that led to our team members working systematically on-site, directly with Arthur D. Little’s customers and their subcontractors.