Conversational Banking hero - Avenga

Agentic Banking Solutions
Development

Streamline your clients’ banking experience with all-
in-one agentic banking. Custom-
built of personalized AI agents, designed to
deliver advantage in the banking market.

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24/7 availability

Stand out by being always there for your clients — even when they sleep

High-touch service

Make in-app experience feel like in-branch personalized service

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Key capabilities of agentic banking

  • Agentic AI framework - Avenga

    Agentic AI framework

    The agentic AI framework powers conversations with retrieval-augmented generation and multi-agent orchestration to support customer needs and escalate to human agents when needed.

  • Mobile SDK integration - Avenga

    Mobile SDK integration

    Mobile SDK integration adds a lightweight in-app chat with rich UI elements and biometric re-authentication for sensitive actions.

  • Cloud agnostic architecture - Avenga

    Cloud-agnostic architecture

    Cloud-agnostic architecture enables deployment across cloud and hybrid environments with native integrations and secure, compliant monitoring.

We digitalize and innovate banking worldwide

200+

BFS clients served

500+

BFS projects delivered

0

Data breaches on our watch

1500+

BFS experts supporting our clients

We can build agents that your bank truly needs, e.g. for account, card, payments, loan and mortgage, investment and wealth, or even fraud and security.

Specialized agents - Avenga

Solutions created by Avenga can handle thousands of customer interactions simultaneously without draining extra resources.

Scalable architecture - Avenga

Our conversational banking is built with regulatory requirements in mind, ensuring safe handling of sensitive data.

Secure and compliant - Avenga

Your clients receive tailored insights, guidance, and recommendations based on their account and behavior — making the experience easy and smooth.

Personalized CX - Avenga
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FAQ

Security is built into every layer. Our solution meets regulatory standards, supports encryption, audit trails, and monitoring, and has a proven track record of zero data breaches for clients.
Yes. Our cloud-agnostic architecture and mobile SDK ensure seamless integration with your IT ecosystem, supporting hybrid or cloud deployments without disrupting operations.
Absolutely. Our scalable architecture allows thousands of interactions concurrently, ensuring consistent service during peak times without additional resources.
Human escalation is built into the system. Your team can monitor AI performance, intervene in complex cases, and continuously refine agent behavior based on analytics.

Speak to an agentic banking expert

Let’s ensure your clients receive constant help regardless of the occasion.

Mike Crosby - Avenga

Mike Crosby

Director of Business Development, BFS

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