Avenga is recognized as part of the official Salesforce Life Sciences Partner

Industry-leading Systems Integrators (SI) and Independent Software Vendor (ISV) partners will expedite success for organizations upgrading to the agent-first Life Sciences Cloud.

Data integrations with athenahealth, Definitive, H1, Infinitus.ai, Viz.ai, and more will provide customers with access to real-time claims, clinical and behavioral data, and out-of-the-box skills for Agentforce to boost healthcare experiences New AgentExchange actions and topics will advance agentic AI across medical research, manufacturing, and sales.

Avenga is offering its unique set of services and expertise destined to help pharma companies to adopt Salesforce Life Sciences Cloud CRM, including technical accelerator.

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San Francisco, May 8 2025 – Salesforce announced a network of certified life sciences partners to accelerate customer migration to Life Sciences Cloud, its HIPAA-ready, pre-validated, GxP-compliant platform. Now, pharma and medical technology organizations can easily upgrade to Life Sciences Cloud and kickstart their deployment of Agentforce, Salesforce’s digital labor platform, to more easily connect data and yield insights across clinical, medical, and commercial business units.

This open ecosystem of agencies and consulting partners enables Salesforce customers to choose from a variety of industry services, including: 

• Migration support to scale their transition from legacy CRM systems with agility
• Agent-first implementations and training to seamlessly deploy and extend the Agentforce digital labor platform
• Data kits and topics to activate AI agents with the industry context they need to reason and take action

Why It Matters: Life sciences organizations struggle with disparate systems and significant interoperability challenges. In fact, pharmaceutical and medical technology manufacturers use an average of 78 different systems, with the health industry generating an estimated 36% of all the world’s data, 90% of which is unstructured. Amid regulatory constraints, resource shortages, and cybersecurity risks, digital labor in the form of AI agents offers a solution to expand capacity, but requires reliable data from multiple sources as well as skilled implementation.

What’s New: The life sciences partner network will work in tandem with Salesforce’s Professional Services and Customer Success teams to enable pharma and medtech organizations to harmonize all their data. Regardless of where it resides, Life Sciences Cloud can activate this data to power intelligent, personalized experiences for healthcare professionals and patients while working hand-in-hand with an extended digital workforce to realize value faster. Services include:

Migration Alliance

A coalition of worldwide agencies and consulting partners, along with migration framework technologies and solutions from Salesforce and its partners, will guide customers through a seamless transition from legacy platforms to Life Sciences Cloud while maintaining backward compatibility. This group includes Accenture, Avenga, BASE life science, Capgemini, Coastal, Cognizant, Deloitte, Epista Life Science, Infosys, Mavens, a Komodo Health Company, KPMG, Merkle, Publicis Sapient & Publicis Health, PwC, Slalom, Torrent, Wilco Source, a CitiusTech Company, and ZS.

These partners will use their extensive therapeutic development, care delivery, and technological domain to tailor the purpose-built solution to each organization’s unique needs. This commitment includes significant investments in Salesforce training and certifications, jointly developed tools for reusable data mapping and migration, and industry implementation experience and change management. 

Agent-First Implementations

With deep intellectual capital and global expertise, this consulting network — which includes Migration Alliance partners as well as Bain, Boston Consulting Group (BCG), and McKinsey & Company — will help ensure solutions are finely tuned to address industry-specific challenges. Salesforce is also partnering with LPW Training Services, a leading provider of learning solutions for healthcare and life sciences, to streamline onboarding and accelerate user adoption of Life Sciences Cloud to maximize ROI. With tailored Agentforce implementation services focused on aligning intelligent technology with strategic objectives, these partners will help drive scalability and performance gains for pharmaceutical and medical technology companies by:

• Streamlining testing and reducing deployment time to lower costs and quickly resolve configuration issues
• Promoting adoption with end user training to maximize investment and enrich the user experience
• Deploying AI agents that enhance efficiency, automate workflows, and deliver actionable insights

Prebuilt Agent Skills, Data Connectors, and Applications 

Using MuleSoft and Data Cloud, partners willunlockaccess to industry data through seamless integration with Life Sciences Cloud to provide a 360-degree view of patients, HCPs, and partners. Leveraging the Einstein Trust Layer with bidirectional, zero copy exchange and ready-to-use applications, these act as an extension of the platform and help establish a foundation for secure and trusted AI. 

Dive into more details in the Migration Alliance announcement by Salesforce