Public Transport Ticketing and Fare Systems

Account-based ticketing simplifies the user journey by allowing them to travel without the need for physical tickets or specific travel cards. Instead, commuters can use their bank cards, mobile wallets, or smart devices to authenticate their journeys. The system calculates the best fare automatically, ensuring the customer pays the most economical rate for every trip. Additionally, account-based ticketing eliminates the hassle of managing paper passes or reloading travel cards, offering a seamless and stress-free transit experience. This solution also reduces queues at ticket counters and speeds up boarding times, enhancing overall efficiency.

Integrating micro-mobility solutions, such as e-scooters and shared bikes, with public transportation systems creates a cohesive, multimodal transportation network. This integration provides first-mile and last-mile connectivity, making it easier for commuters to access public transportation stops or reach their final destinations. It also encourages the use of sustainable travel modes, reducing reliance on personal vehicles and contributing to lower carbon emissions. By offering a unified platform for trip planning, booking, and payment across multiple modes of transport, transit agencies can provide a more convenient and flexible experience for travelers while improving urban mobility.

Predictive analytics helps public transport operators tackle several operational challenges:

Demand Forecasting: Operators can anticipate commuter volumes and allocate resources accordingly, reducing instances of overcrowding or underutilized services.

Maintenance Optimization: By analyzing data from IoT sensors and vehicle telemetry, operators can predict when maintenance is required, minimizing unexpected breakdowns and service disruptions.

Dynamic Scheduling: Real-time insights allow operators to adjust schedules based on factors like weather, traffic, or special events, ensuring efficient and timely service.

These capabilities lead to cost savings, enhanced service reliability, and improved customer satisfaction.

Avenga provides end-to-end support for public transit operators seeking to implement custom software solutions. Our process begins with a thorough consultation to understand the client’s unique challenges, such as fragmented ticketing systems, operational inefficiencies, or the need for multimodal integration.

We then design tailored solutions, leveraging our expertise in web ticketing, account-based ticketing, micro-mobility, and fixed-route software. Our team combines onshore, nearshore, and offshore resources to deliver cost-effective, scalable platforms. Throughout the project lifecycle, we ensure seamless integration with existing systems, provide rigorous testing, and offer ongoing maintenance to guarantee long-term success. By partnering with Avenga, transit operators gain access to cutting-edge technologies that drive efficiency, enhance travel experiences, and ensure a smooth transition to modernized systems.