Apr 12, 2021 I The Avenga Team New Product Development Process: What It Is And How It Works Article All industries Customer Experience Outsourcing & Business The development of a new digital product involves a thorough preparation, meticulous analysis, established processes and a trusted partner specifically operating in a certain business category. Read more
Feb 11, 2021 I Jacek Chmiel (Director of Avenga Labs) What’s Beyond Digital for the Insurers? Article Insurance Customer Experience Digital Transformation What is beyond digital for Insurance? Bionic revolution is a tangible hope for traditional insurance service providers to remain competitive in the increasingly demanding market of the future. Read more
Jan 22, 2021 I Jacek Chmiel (Director of Avenga Labs) Hyper Automation Means Even More Than You May Think Now Article All industries Customer Experience Digital Transformation We explain the automation and how the need for speed, scale, and adaptability are key trends in the 2020s. Also, we will show a different perspective on the subject of hyper automation and its future. Read more
Jan 08, 2021 I Jacek Chmiel (Director of Avenga Labs) Feature Toggles – Faster Digitalization by Smart Experimentation Article All industries Customer Experience Digital Transformation Feature toggles is a strategy of creating digital products with additional features to be used by particular users in certain contexts and specific time frames. Explore why it’s not as simple for development as it sounds. Read more
Dec 27, 2020 I The Avenga Team Closed Loop Marketing (CLM) in Pharma Article Pharma & Life Sciences Customer Experience Data & Analytics Closing the loop in CLM is about having a clear and solid understanding of the efficiency of marketing efforts. Some benefits and drawbacks of applying closed loop marketing (CLM) solutions for pharmaceutical companies. Read more
Dec 16, 2020 I The Avenga Team Artificial Intelligence & Machine Learning in Finance: the Whys, the Hows and the Use Cases Article Financial Services AI Customer Experience Let’s walk through the AI & ML applications in finance; some benefits and struggles of the FinServe companies in their pursuit for advanced intelligence to stay competitive and relevant to their exuberant customers. Read more
Nov 20, 2020 I Jacek Chmiel (Director of Avenga Labs) How to Dramatically Improve Your Web App Performance and Security in One Hour Article All industries Customer Experience Software Engineering We highlight a modern SaaS solution for web apps and how it can help you focus on the business side of applications leaving you fully confident that the key aspect requirements are being taken care of. Read more
Nov 07, 2020 I Ihor Shupeniuk (Salesforce engineer) Segmentation in Marketing Сloud Article All industries Customer Experience Salesforce A short review of the importance of market segmentation and the different types of segmentation as well as their impact on marketing process. Have a closer look! Read more
Oct 29, 2020 I Jacek Chmiel (Director of Avenga Labs) UI Design Trends Cycle – From Skeuomorphism Back to… Neumorphism Article All industries Customer Experience Where is the UX world going? Why all the hype in UI/UX design trends? Avenga Labs analyzes new tendencies within the UI design landscape and what they mean for a user and digital products. Read more
Sep 29, 2020 I Jacek Chmiel (Director of Avenga Labs) Contactless User Experiences – For a Safer Customer Experience Article All industries Customer Experience From face ID to contactless delivery, to mobile/voiced based interactions to smart houses – shifting to touchless is about safe, reliable and convenient user operations. Some cases of how to win customers with a new tech. Read more