M3 Health: Top-Notch Telehealth Suite
The client needed a number of telehealth apps with broad functionality which would be integrated into a single innovative service delivery system.
Empowering
Digital
Transformation
with Microsoft
SharePoint
Client
Industries
Services
Technologies
Introduction
NDA PROJECT is the largest producer and retailer of tobacco and smoke-free products, electronic devices and accessories, and related products. With 39 production facilities and 71,000 employees globally, they are working to build a future on a new category of smoke-free products.
Avenga accelerated our client’s digital transformation efforts with an ideated and implemented solution resulting in sophisticated workflow functionality, effective resource allocation, and overall business efficiency.
Challenge
After an unsuccessful cooperation with a previous vendor, the client sought a reliable technology partner capable of quality delivery of the Microsoft products suite, starting from an unbiased tech assessment up to gradual re-architecture and actual implementation, as well as refinements to the existing system. And it needed to be done quickly. They faced major performance issues and latency in their current setup, which was holding back operational efficiency across the organization:
As the custom SharePoint system is used company-wide to run the entire intranet across 180 countries, its poor performance jeopardized its delivery of services around the globe, together with its internal services.
Primarily, there was a strong need to stabilize their current environment, optimize it, and take full ownership of the SharePoint setup.
Solution
Results
By partnering with Avenga, our client has solved some critical issues, like speed and quality of collaboration, scalability, data-based decisions across multiple business processes, optimization, and product innovation.
The client benefits from a custom, highly configurable system, which reaches a 99,9% uptime. The system has data and performance integrity and server control that provides more sophisticated workflow functionality, effective resource allocation, and overall business efficiency.
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