M3 Health: Top-Notch Telehealth Suite 

Introduction

M3 Health have been a US-based technology provider for the healthcare and life science industries for over 20 years. The company employs next-gen tech in accessible care, cost-effective delivery, and customer experience realms. M3 Health managed to enable multiple healthcare leading organization to tap into various CRM programs, SaaS platforms, learning solution, and purpose-built apps. 

Taking their services even further, M3 Health decided to improve its telehealth capabilities. As a result, partnering with Avenga, the client looked for a set of mature telehealth apps along with their comprehensive integration into the health cost containment and care management platform. It was all aimed at providing instant access to users’ healthcare needs. 

Challenge 

M3 Health needed a number of telehealth apps with broad functionality which would be integrated into a single innovative service delivery system – their existing system was running insufficiently and could not offer flexibility or streamlined business processes that the customers needed. 

The new solution had to be consistent, reliable and integrate all the apps. 

The challenge was to combine quality solution with a regulations-compliant suite of mobile apps and deliver them within a tight schedule. 

Solution 

Process

Discovering the Requirements 

Avenga began with a comprehensive audit of M3 Health’s existing solution.  

This included evaluating the project structure, mobile development framework, and quality assurance practices—not just technically and operationally, but also from a business standpoint. 

The goal was to identify gaps, inefficiencies, and opportunities for improvement across the board. 

Defining the Road

Based on the audit findings, the team clearly outlined the scope and direction of the new solution. 

We focused on aligning the mobile app development with M3 Health’s specific needs, ensuring every component—from features to frameworks—was designed to fit seamlessly within the existing business ecosystem and address routine challenges such as functionality issues, errors, and compatibility. 

Developing the Solution 

Avenga’s certified mobile developers executed a full-cycle development process, creating robust Android and iOS apps.  

These were powered by advanced data science features like cost prediction, provider ranking, and geolocation-based provider data. 

The apps were built with inclusivity in mind, ensuring accessibility and personalization to meet a wide range of users’ medical needs.

Delivering the Results 

The final solution was a flexible, HIPAA-compliant telehealth platform that unified multiple services into one reliable, user-friendly health and lifestyle management system. 

This phase ensured all components were fully integrated, compliant, and ready to scale—delivering real value to both M3 Health and its end-users. 

Results 

Partnering with Avenga brought M3 Health clear and measurable benefits.  

The client gained a secure, scalable, and cost-effective suite of telemedicine applications aligned with current market trends, enabling them to generate new revenue streams. Through a complete redesign and seamless integration of feature-rich healthcare apps, they also developed a comprehensive platform for healthcare cost containment and care coordination.  

The solution enhanced the consumer advocacy process by providing accurate cost predictions, provider analytics, and data-driven tools that help patients find the most cost-effective care within their network. 

With strong architectural support and implementation guidance, M3 Health was able to innovate on time and within budget.

Leveraged Avenga’s expertise to create a robust telemedicine platform!

Let’s talk

M3 Health’s partnership with Avenga resulted in innovative telemedicine solutions, cost-effective care, and accelerated app launches for improved patient engagement.