a360inc: Delivering Platforms 

Introduction

LOGS Network is a company dealing with legal cases and operating in Fintech. They provide attorneys and lawyers tools to deal with various litigations, including bankruptcy, fraud, etc. In addition, the client specializes in the legislation of every state. Eight years ago, a360inc was presented, an intermediary between LOGS Network and Avenga. 

In a nutshell, a360inc is a leading technology and outsourcing solution to the industry’s top law firms, title agencies, mortgage companies, and investors. The platform’s mission is to radically change how businesses in process-laden industries manage their operations to reduce risk and optimize financial performance. Compliance-focused solutions span lender and legal technology, claims handling, title data, and notary services, including RON. 

Challenge

a360inc partnered with Avenga to design a platform for legal case management in the residential mortgage industry. The system’s goal was to challenge the existing market leaders and become a new industry standard. In such a case, Avenga was taken to support the client’s existing solutions and develop new ones. 

a360inc already owned four legacy case management systems with significant customer databases, but the systems had different deployment models, incompatible data schemas, and outdated user experiences. The client needed to create a new modern solution with reimagined case management experience and eventually migrate all their customers to the new system. 

Due to the industry specifics, the solution was to be hosted within their own data center, but they intended to move it to the cloud as soon as their customers were ready. 

Solution

Process

Discover 

Workshops with subject matter experts uncovered gaps in the existing systems. This helped define expectations for the new platform and ensured alignment with business needs. 

The focus was on creating a solution that prioritized functionality and compliance. Performance requirements were also set from the outset to guide development. 

Define 

Avenga explored multiple architecture options, considering real-world use cases and technical demands. After detailed analysis, a hybrid SaaS model was selected for its flexibility.

The solution was designed to be cloud- or on-premise-ready. This decision guaranteed scalability while meeting the client’s current and future needs. 

Develop 

The platform was built using microservices on Kubernetes, blending custom features with off-the-shelf components. Development followed a domain model that matched legacy data structures. 

This allowed for efficient integration and customization. It also secured the system’s ability to evolve with minimal disruption. 

Deliver 

Migration plans were developed alongside platform creation to pave the way for smooth transitions. A future-proof implementation roadmap covered all milestones and cost planning. 

The approach made sure users would adapt without delays. It also positioned the platform for ongoing growth and innovation. 

Results

Avenga’s partnership with a360inc resulted in industry-level architecture documentation for a new extended case management system, including architectural views, technology trade-offs, POC results, etc. In addition, the client received two Customer Management System (CMS) platforms and one billing solution. Finally, the team also prepared a detailed multi-year implementation plan covering key activities, milestones, roles, and costs of iterative solution implementation and phased customer migration. Putting all together, the presented solutions help lawyers process their cases with ease. 

Looking to streamline your legal case management? Let’s discuss how we can help. 

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Avenga delivered industry-level architecture documentation for a new extended case management system, including architectural views, technology trade-offs, and POC results. The results allowed the client to help customers processes their cases with ease.