Salesforce Customization Service
While being an excellent out-of-the-box solution for streamlining omnichannel customer care, Salesforce is an unprecedentedly flexible and bendable platform. It can deliver results way beyond its default-level functionality. There are Salesforce features and opportunities that only some know exist. We are here to help you redefine efficient sales, marketing, team cooperation, and customer care with Salesforce solutions tailored specifically to your business processes. Avenga has the expertise and experience to customize Salesforce solutions for any difficulty. Our clients benefits from our Salesforce customization and configuration services.

What we do
We help companies make the most of Salesforce solutions by fine-tuning them specifically to their business needs. From tailored CRM implementation to marketing processes automation, we specialize in making Salesforce belong in your business operations.
CRM implementation
A CRM system that does not cover the company’s operational needs is a disaster. Broken customer loyalty, decreased brand exposure, and shrank sales are only the tip of the iceberg that can do a lot more damage to your business. As a certified Salesforce partner, Avenga implements Salesforce CRM solutions that keep businesses up to, if not ahead of, the market’s tempo. Following an in-depth analysis of your business goals, we implement CRM solutions that resonate with your operations at all levels and directions, letting you make the most of the data your teams operate on. See a broader picture of your business with a toolkit configured to show it clearly with us.
Customization and integration
What makes Salesforce be the world’s #1 CRM solution? It lets businesses streamline success instantly. Yet, the ultimate challenge companies face when integrating Salesforce into their system is making Salesforce improve and not obstruct the toolkit they already have. Our experts can help you integrate Salesforce into your business processes painlessly. Your newly-adopted CRM will seamlessly cooperate with the systems in place, streamlining an omnichannel, data-driven vision of your operations.
Data migration
Prolific data usage is one of the cornerstones of efficient business operations. It lets businesses keep individual track records of cooperation with particular customers while simultaneously showcasing sales’ and service overall history and dynamics. Losing your data throughout a business’s digital transformation might be lethal for a company. Avenga’s Salesforce experts can help you migrate your data from any legacy system into Salesforce to ensure business continuity while expanding on the growth opportunities granted by the platform’s neoteric operational toolkit. Preserve every bite of your old data but see it and use it like you never had: let it prevent and not indicate problems; let it show you directions, not riddles.
Marketing automation
A company can only remain profitable if its marketing operations are up to speed. With the competition rates rising in every industry and market, marketing velocity and consistency make the difference. Automate your marketing endeavors to rest assured that your target audience is approached at the right place and time. Our team of Salesforce configuration and customization experts will take your marketing funnels to the cloud to easily navigate your customers to you. Reach, engage, and sell seamlessly with Salesforce Marketing Cloud.
500+
Salesforce certificates
140+
Salesforce experts
100+
Successful Salesforce projects
Choosing Avenga entails
Abundant experience
We were acknowledged as a Certified Salesforce Consulting and Technology Partner more than 10 years ago. It means that our ability to deliver tangible business results with the help of Salesforce has been verified at the highest level.
Seamless scalability
With an extensive talent pool of 140+ Salesforce experts aboard, we can scale simultaneously with you. Looking for a new tech partner every time you scale isn’t cost-efficient. We will support you through thick and thin, regardless of the expertise and capability shift required.
Cooperation efficiency
Operating from 31 delivery centers worldwide, we are literally always there for you. Our physical presence in Europe, Asia, and South America makes sure there are no communication and cooperation barriers between us whatsoever.
Wide industry expertise
Our Salesforce expertise reaches across industries. Avenga has a proven record of successfully implementing Salesforce projects in pharma and life sciences, financial services and banking, insurance, and automotive industries.
Time to market
Your Salesforce product will reach the market fast with us. First, we are technology-agnostic, meaning we can provide any scope of integrations you might need. Second, our talent pool is extensive enough to cover projects of any size and scale up and down on the go. Third, with 100+ successfully delivered projects, we feel the balance of the customized and out-of-the-box features needed to accelerate time to market and generate competitive advantage.
Security
Our experts have vast experience in safe-proofing your business-sensitive data. We will help you leverage top-grade protection measures with Salesforce security schemes. Discover what modern security standards, enhanced data protection, and seamless compliance is all about.
Our Services
Our strategic services are meant for those looking to reinvent their approach toward making technology benefit their business.
Industries
Industries
Pharma & life sciences
Avenga is a global technology partner for pharma and life sciences companies looking to gain or retain a competitive advantage by redefining the meaning of high-quality products and services. 78% Global pharma companies chase digital transformation $2.55bln Expected life sciences software market growth by 2025
Industries
Insurance
We harness technology in the insurance industry with a strategic perspective to ensure a long-term value for our clients. 60% Insurance back-office operations can be automated 50% Next-generation customers require omnichannel in-app experience
Industries
Financial services and banking
Digital solutions serving financial, banking, insurance, wealth management, and fintech institutions must meet the fast-changing industry’s needs by offering their clients velocity, security, adaptability, and innovativeness. 58% Enterprises using cloud financial solutions $40.67bln Predicted banking software market by 2029
Industries
Automotive
Amid the automotive industry’s vibrant transformation into a technology-driven set of markets, Avenga offers its clients unconditional support in their digital endeavors. $620bln Predicted OEMs’ software-based revenue by 2031 8.1% Forecasted CAGR for vehicle embedded software by 2026
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