Integrated cloud solution streamlining operational agility

Introduction

Hunt Mortgage Group, a subsidiary of Hunt Companies, Inc, is a leader in financing all types of commercial real estate throughout the United States. Since its inception, the company manged to structure more than $27 billion of loans. In addition, HUNT Mortgage Group maintains a servicing portfolio of more than $14 billion. Overall, the company provides financing services to all types of commercial real estate, including affordable housing, manufactured housing, senior housing, office, retail, and healthcare.  

Due to the expansion of its services, the company faced a greater degree of process complexity and fragmentation. Keeping that in mind, Hunt Mortgage Group sought the solution to optimize its business processes, as well as get valuable insights on the existing demand curve to get a competitive edge. Avenga was tasked with delivering such a solution as soon as possible. 

Challenge 

Hunt Mortgage Group is a specialty finance company focused on financing commercial real estate nationwide and offering its own proprietary loan products on top of Fannie Mae, Freddie Mac, HUD/FHA, etc. Therefore, the company’s processes are complex and highly segmented. In today’s competitive business environment, it’s critical to optimize operations and costs, get transparent and real-time insights on demand, while proposing the best financial option for the customers quickly.  

Because of this, the client needed to overcome challenges posed by the traditional loan origination process. They partnered with Avenga to build a secure, accessible and reliable cloud solution that would streamline internal processes, reduce human errors and help improve business efficiency. 

Solution

Process

Strategic Alignment and Needs Discovery

At this stage, Hunt Mortgage Group recognized the growing complexity of its operations due to business expansion and the diversification of loan products.  

The need for smarter, more efficient processes and real-time insights became critical to maintaining a competitive edge. 

Avenga was brought in to understand these operational pain points and define a technology-driven approach that would simplify workflows, eliminate inefficiencies, and enhance data visibility. 

The ideation phase focused on aligning business goals with a digital transformation strategy that emphasized security, scalability, and performance. 

Cloud Architecture Design and Implementation

We began by designing a robust, event-driven cloud architecture hosted on AWS to address the client’s needs. Key modules were developed to cover essential aspects such as lead management, underwriting, document storage, workflow automation, and notification systems.  

Each of these components was deployed using AWS Fargate, leveraging serverless computing for better scalability. To ensure flexibility and resilience, asynchronous messaging via Amazon SNS and SQS was implemented. 

We developed the frontend as a single-page application hosted on Amazon S3 with CloudFront, ensuring high performance and security. 

Real-time monitoring and system health tracking were established using AWS CloudWatch, while Aurora enabled the handling of large volumes of historic and operational data. 

Deployment, and Optimization

In the final stage, Avenga’s teams of experts deployed the integrated cloud solution, enabling smooth and automated workflows. 

With all core processes now running in a secure and scalable cloud environment, Hunt Mortgage Group experienced a notable transformation in operational efficiency and decision-making capabilities. 

Results

Hunt’s cooperation with Avenga resulted in bringing their mortgage solutions and operations to the cloud. A secure cloud-enabled solution increased the efficiency of business operations across the organization. It allowed automated flows, reduced overhead, minimized costly errors, shortened the application process, and improved customer experience. That is, it provided the required flexibility leading to better productivity and consequently a return on investment. 

Reimagine your business operations with custom-engineered cloud solutions that scale as fast as you do. Choose Avenga! 

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With Avenga’s help, Hunt Mortgage Group transitioned to a cloud-native solution that elevated the efficiency and accuracy of their core operations. The streamlined platform minimized costly errors, reduced processing time, and improved the customer experience. Ultimately, this digital transformation empowered Hunt with the flexibility and insights needed to drive long-term growth and ROI.