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Custom CRM software development

Customer Relationship Management (CRM) applications enable businesses to streamline the productivity of their organizations by optimizing sales cycles and marketing strategies, and upselling as well as capitalizing on customer-related data and analytics.

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Avenga - custom CRM development company

  • Avenga specializes in the development, implementation, migration and support of custom and scalable customer relationship management (CRM) solutions. By leveraging CRM software solutions, our clients are able to process customer data and interactions, enjoy a robust workflow inside a complex company structure, wield the potential of scaled automation, and manage employee and resource performance.

  • With your critical goals and development needs in focus, Avenga’s consultants and software engineers can implement a custom CRM solution to help you fulfill even the most ambitious strategies within your organization. In order to help you obtain measurable business outcomes with CRM development and implementation services, we are constantly enhancing our expertise and skill set in CRM solutions for diverse industries and sectors, including Pharma, Finance and Healthcare.

  • Pharma CRM

    CRM for pharma drives your success in the dynamic market with desired customer-centric services. Pharma CRM streamlines the development of your newest medications and treatments, organizes the optimal productivity of the processes, hels track investment and alignment with regulatory compliance.

  • Healthcare CRM

    CRM solutions in healthcare ensure flawless experience across the whole customer care lifecycle, starting from the very first contact to subscription, along with sales and marketing, registration, health care delivery, and customer retention.

  • Finance CRM

    CRM software for finance empowers your organization to revolutionize how it handles all its crucial data and improves customer engagement by applying a personalized approach, data integration services, and marketing solutions from retail to investment and insurance business lines.


How custom CRM software fits your business needs?

  • The CRM system is a software tool that conforms to your unique needs in customer management, business operations control and maintaining a solid return on investment (ROI).

    We develop CRM software applications that organize entire volumes of data within a company and then translate them into profitable interactions. A customized CRM system connects all data sources together to ultimately address customer expectations together with a focus on analytical insights when closing deals and estimating revenue growth.

  • Avenga is a custom CRM development company committed to your privacy and your data’s top security, so we provide highly reliable solutions you can trust.

    Our clients experience additional productivity optimization and efficiency benefits through custom CRM software solutions when paired with advanced real-time analytics and mobile capabilities

    Avenga CRM solutions support your business growth with:

    • Lightweight custom solutions according to each client’s needs
    • Surpassed functionality and scalability for improved workflow
    • Optimized efficiency that our clients fully appreciate

Why custom CRM development for informed decisions?

  • CRM is primarily about enhanced efficiency topped with reduced risks for your organization. When the customer experience gets integrated into your company strategy, it’s the customized CRM solution which links all stakeholders to data points while allowing for processes and spending optimization. CRM software, with critical functionality like lead management sales pipeline, customer management, and workforce automation allows our clients to collect better insights, improve internal communication, monitor results, and see the full picture in order to make informed business decisions.

  • Custom CRM solution can you provide you with:

    • Rich functionality
    • Perfect usability
    • Robust performance
    • Enhanced scalability
    • Top security
    • Broad integrations

They have demonstrated to be a great partner to work with, professional, reliable, and able to deal with a complex business environment.

Lars-Göran Lindström Director, Business Development, Swedium Global Services

CRM software development & implementation strategies

Our vast experience at Avenga, as a custom CRM development company, reflects that organizations in every industry can locate the most up-to-date business opportunities by employing an advanced CRM. A defined CRM strategy coupled with wise execution by a trusted partner or development company, enables our clients to deliver a refined customer experience.

Strategies to make your business win with CRM software:

  • Determine your goals

    The intent of a well tailored CRM is to hеlр уоu fully achieve your business objectives. So, setting the right goals and mapping out your target objectives onto a real step-by-step plan is key when imрlеmеnting a CRM development ѕtrаtеgу. Thiѕ map should bе flexible, аllоwing fоr rеviѕiоn аlоng thе way.

  • Focus on customer experience

    Prioritize your customers and make it a point to satisfy them. Full-featured CRM systems provide segmentation and can help you focus on top priorities with regards to customer relations. Starting from your valued customer’s behavior evaluation on up to metrics-based interactions and testing of your business model potential.

  • Cooperate with your team

    No matter how perfect your CRM is, it is worth nothing without proper team collaboration. CRM is a valuable tool which handles huge data volumes, but it is an organization’s ecosystem and proper interaction between the departments is needed when processing this information and extracting beneficial analytics. Your team is your biggest asset in meeting your goals.

  • Synchronize with CRM

    A CRM system offers all-encompassing information but it can only be utilized to its fullest with synchronization options. Third-party apps like calendars, messengers, sales and marketing tools, etc. ensure automatic tracking of all interactions thrоugh CRM, so that no critical data, reminder or appointment is left out.

  • See the bigger picture

    CRM software is an advanced tool for efficient data and resource management. Constant evaluation and improvements of the system can help you gain important insights and clarify the potential of your processes, performance, sales and overall business opportunities that are fueled by analytics and metrics.

  • Improve your workflow efficiency

    Tailored CRM software helps your business to mature the quality of customer engagement. CRM software will substantially increase your workflow efficiency and scale it across all your digital operations.

Cost of CRM software

  • Gartner reports that the CRM software market is the fastest growing market with expected revenues of over $80 billion by 2025.

    CRM implementation is the strategic choice of most organizations that heavily rely on data and its outcomes. So, any CRM is an investment, but the important question is how strategic this investment is for you. Once a company opts for CRM ѕоftwаrе, the price depends on whether it is a ready-made system or a сuѕtоm ѕоlutiоn.

  • The cost also depends on the features included in the CRM, but there are several other factors that determine the price tag:

    • Purpose
    • Capacity
    • Maintainability
    • Delivery time
    • Security
    • User experience

Let's talk!
Supercharge your workflow with a powerful CRM for your team, equipping them to close deals faster. We can help you determine, build or upgrade the best CRM solution.