Customer-centric automotive services
The automotive industry is undergoing a vibrant transformation that alters the traditional auto business. Customers stay loyal to established car brands because of the safety and reliability of their products, but they also crave emerging mobility features and extra services tailored to their needs across other industries.
Which struggle is yours?
- Intense digital transformation of the automotive industry.
- Fierce competition with tech giants and startups for innovations.
- Shift from product-centered to services-oriented business models.
- Lack of agility in business processes within an organization and in the market.
- Increased customers’ expectations for mobility features and personalized services.
What we do
We help our clients in advancing their traditional auto business model to win customers at every touchpoint with a focus on personalized experience throughout the customer journey.
Auto business advancement
We implement agile processes into your traditional business model to accelerate time-to-market of the core product and drive efficiency of operations.
Mobility and connected services
We adopt mobility and connected car services by developing mobile solutions for improved customer experiences, and tailor them to be used safely by customers in their cars.
Digital distribution chain
We create customized solutions for OEMs to get new dealers onboard and help those excel in customer services before, during, and after sale.
We get into the vehicle's cockpit with comfortable digital systems for controlling and monitoring vehicles thus augmenting the users’ in-car experience.
Support and maintenance
We focus on valuable diagnostic tools for users so they can timely get non-distractive notifications on critical updates and maintenance issues.
Customization and configuration
We build responsive solutions for visualization and configuration of car equipment, so your customers may customize a vehicle to their needs with every device at hand.
Technology capabilities for automotive
We apply the latest technologies to help industry leaders improve efficiency, optimize processes, deliver an unrivaled customer experience, and advance business operations.
We design from scratch and then customize award-winning car dealership solutions and automotive industry specific interfaces for HMI, navigation, and mapping systems, focusing on the optimal user flow and cross-platform responsiveness.
Custom software development
We deliver end-to-end development services by covering both frontend and backend parts for desktop, web, mobile, and infotainment systems.
We deploy into a highly reliable and available infrastructure and provide hosting services with strict security compliance.
We cover test management and quality measures to comply with the highest standards, which the automotive industry imposes on OEMs in every aspect of their business.
We create flexible and easily customizable solutions for dealers so they can upload individual content, relevant to their customers, which they know and appreciate.
We work with large data sets that cars generate every second to optimize support and maintenance tools using AI and machine learning technologies.
Avenga achieved ISO/IEC 27001:2013 certification for the information security management system (ISMS).
ISO/IEC 27001:2013 certification is a set of best practices and controls regarding cybersecurity risks. It emphasizes data confidentiality, integrity, and availability and is widely recognized as the gold standard for ISMS.
Learn how we advanced businesses of world-known automakers.
Custom content distribution for car dealersMazda | Automotive
Mazda is a global vehicle manufacturer, founded in Japan and started its branch Mazda Motors Germany in 1972, which tailors its products and services nationwide as well as successfully operates an extensive dealership network.
Frontend development for Opel, Vauxhall and 26 marketsOpel | Automotive
Opel is one of Europe’s largest car manufacturers offering not only the vehicles, but also the digital services to its customers and wide dealership network.
They supported us very well, with high methodological competence and pragmatic approach in a very complex project and provided important impulses for the digital realignment of our trading partners.
Customers who want to buy a new car are very demanding. In the digital world they want a shopping experience just like in the real world. With the CoRe Visualizer we not only fulfill this wish, we even go one step further: It is not only about a high class visualization, but also about achieving an 'imagining ownership' for the customer.